We're a COVID Safe Practice

Your Safety

Your safety is always our number one priority.

Since the beginning of this pandemic, we have implement several important changes to improve our patients safety.

These changes are listed below:

For Patients Safety

All patients are :

• Screened by phone the day before or day of their appointment
• Encouraged to come by themselves, unless they need a support person (eg if elderly or from a non-English-speaking background)
• Encouraged to complete online forms and email their referral and reports
• Overcrowding of the waiting room is discouraged

Attending our Rooms

• All visitors are required to check in via the QR code
• All visitors are required to use face masks during their visits
• All visitors are asked to use hand sanitiser at the reception desk
• We advise all patients in the waiting room to maintain social distancing and sitting chair numbers have been reduced to facilitate this
• Custom built perspex screen at the reception desk has been installed to protect patients and staff
• We have removed magazines from the waiting room

Our Staff

• Wear surgical mask
• Hand sanitise between patients
• Comply with area health guidelines and standard infection control practices

Our Medical Staff

• Wear surgical mask
• Hand sanitise between patients
• Comply with area health guidelines and standard infection control practices

Our Rooms

• Are cleaned and sanitised regularly
• All surgical instruments are sterilised to strict standards
• Our furnitures and cupboards are custom built to be waterproof and easy cleaning